⚠️ NOT FOR EMERGENCIES. This service is for administrative inquiries only. If in danger, dial 999 immediately.
London Ambulance Service NHS Trust
The London Ambulance Service NHS Trust's Procurement Department primarily manages media enquiries. This includes handling requests for interviews, filming, and general media contact with staff. Calls should be directed to the Communications Department during operating hours. It is important to provide a clear description of your enquiry and contact details for follow-up. While specific wait times are not provided, it is advisable to call during standard business hours for a prompt response. For non-media related queries, such as patient experience or recruitment, please contact the appropriate department directly.
Updated 14 Dec 2025
Expected outcomes
- Submit media enquiry
- Request interview
- Arrange filming
- Provide contact details
- Receive follow-up
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Clear enquiry description
- Contact details
- Interview details
- Filming requirements
- Operating hours knowledge
- Department contact list
Known issues
A common issue faced by the London Ambulance Service NHS Trust is the misdirection of non-media enquiries to the Communications Department. This often occurs due to unclear contact information on their website. To address this, the website has been updated with clearer contact details for specific departments. If you have a non-media related enquiry, ensure you are contacting the correct department to avoid delays. For media enquiries, make sure to call during operating hours and provide all necessary details to facilitate a smooth process.
