Glasgow Royal Infirmary
The Glasgow Royal Infirmary's High Dependency Unit can be reached at +44142015863 for specific services such as patient status updates, visiting hours information, and directions. Callers can also coordinate clinical matters like patient transfers and specialist referrals. Typically, calls are handled by nursing staff, and it's important to provide the patient's full name and date of birth for status inquiries. Clinical queries should be directed to the nurse in charge or duty consultant. While wait times can vary, calling during non-peak hours may help reduce delays. Be prepared for possible transfers to reach the correct department.
Updated 15 Dec 2025
Expected outcomes
- Check patient status
- Confirm visiting hours
- Get directions
- Coordinate patient transfers
- Request specialist referrals
- Handle urgent clinical queries
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Patient full name
- Patient date of birth
- Relationship to patient
- Professional credentials
- Clinical information
- Referral details
Known issues
Callers to the High Dependency Unit may experience long wait times or multiple transfers before reaching the correct department. To mitigate this, try calling during non-peak hours. Additionally, due to privacy regulations, staff can only provide limited patient information over the phone. It's crucial to have the patient's full name, date of birth, and your relationship to the patient ready for verification. Persistence and preparation can help ensure a smoother experience when calling.
