Glasgow Royal Infirmary
The Glasgow Royal Infirmary's Speech and Language Therapy department offers a Medicines Information Service primarily for healthcare professionals. This service provides evidence-based answers to medicines-related questions, available Monday to Friday from 08:00 to 18:00, and Saturday from 09:00 to 13:00. Callers are encouraged to provide detailed background and patient information to enhance response quality. Common reasons for calling include inquiries about medication interactions, side effects, and dosage guidelines. While typical wait times are not specified, calling earlier in the day may reduce delays. The service is best utilized by healthcare professionals seeking specific, evidence-based guidance.
Updated 15 Dec 2025
Expected outcomes
- Submit medicines enquiry
- Receive medication guidance
- Clarify dosage instructions
- Understand side effects
- Discuss medication interactions
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Background details
- Patient details
- Current medications
- Medical conditions
- Name and role
- Contact details
Known issues
Occasional call wait times can occur during peak periods or staff shortages. To minimize delays, it is advisable to call earlier in the day. For non-urgent queries, consider using email as an alternative communication method. Providing comprehensive details during the call, such as patient information and current medications, can also help in obtaining a quicker and more accurate response. Being prepared with all necessary information before calling will enhance the efficiency of the service.
