Glasgow Royal Infirmary
The Glasgow Royal Infirmary's Same Day Admission Unit can assist with check-in, admission status, and logistics for patients scheduled for same day admissions. Common reasons for calling include confirming arrival times, checking admission status, and obtaining directions or information about hospital services. Reception staff are generally helpful, but peak times can lead to longer wait times. It's advisable to call earlier in the day or outside peak hours to avoid delays. The best times to call are typically mid-morning or mid-afternoon when the lines are less busy.
Updated 15 Dec 2025
Expected outcomes
- Check admission status
- Confirm arrival time
- Obtain hospital directions
- Request patient information
- Coordinate same day admission
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Patient name
- Admission reference
- NHS number
- Arrival time confirmation
- Required documents
- Reason for admission
Known issues
Callers to the Same Day Admission Unit may occasionally experience long wait times, especially during peak hours. To minimize delays, try calling earlier in the day or during mid-morning and mid-afternoon. Clearly stating the department and reason for your call can help avoid unnecessary call transfers, which are another common issue. Reception staff are generally helpful, but being prepared with all necessary patient details and admission references can expedite the process. If you encounter issues, consider calling back at a less busy time.
