Legal & General Group plc
Legal & General Group plc's Head Office can assist with a variety of inquiries related to their products and services. Common reasons for calling include questions about investment management, pensions, annuities, lifetime mortgages, and life insurance. The department also handles queries related to retirement solutions, including pension risk transfer and reinsurance. Callers may experience long wait times during peak hours, particularly for product support. It is advisable to call during off-peak hours for a quicker response. The best times to call are typically early mornings or late afternoons.
Updated 15 Dec 2025
Expected outcomes
- Check product details
- Get investment support
- Inquire about pensions
- Ask about annuities
- Discuss retirement solutions
- Request policy information
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Name
- Contact details
- Nature of enquiry
- Product type
- Account or policy number
- Personal identification
Known issues
Callers to Legal & General Group plc may experience long wait times, especially during peak hours. This is a common issue for those seeking product support. To mitigate this, it is recommended to call during off-peak hours, such as early mornings or late afternoons. Alternatively, using online contact forms can provide a faster response. Being prepared with all necessary information, such as account or policy numbers, can also help streamline the process and reduce call duration.
