Enterprise Rent-A-Car UK Limited
Enterprise Rent-A-Car UK Limited's Loyalty Membership department assists customers with inquiries related to their loyalty accounts. Services include answering questions about account status, benefits, and membership details. The department operates Monday to Friday from 08:00 to 18:00 and Saturday from 09:00 to 13:00. Callers often contact this number to update account information or resolve issues with membership verification. Typical wait times can be longer during peak hours, especially on Mondays and after holidays. For a quicker response, it's advisable to call mid-morning or mid-afternoon.
Updated 15 Dec 2025
Expected outcomes
- Update membership details
- Check account status
- Inquire about benefits
- Resolve verification issues
- Request membership information
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Membership number
- Personal identification
- Account details
- Contact information
- Previous correspondence
- Loyalty program terms
Known issues
Callers sometimes experience long wait times, particularly during peak periods such as Mondays and post-holidays. To mitigate this, try calling mid-morning or mid-afternoon. Additionally, some users face challenges with membership verification. To avoid this, ensure you have your membership number and personal identification ready before calling. Calls may be recorded for quality purposes, so having all necessary information at hand can help streamline the process.
