Birmingham City University
Birmingham City University's Accommodation Services can assist with a variety of tasks related to student housing. You can inquire about the application process, check availability, and receive support for urgent accommodation needs. The office operates Monday to Thursday from 09:00 to 17:00 and Friday from 09:00 to 16:00. For urgent matters outside these hours, contact University Security. Common reasons for calling include application assistance and emergency support. During peak times, such as near application deadlines, response times may be slower. It is advisable to call during non-peak hours for quicker service.
Updated 15 Dec 2025
Expected outcomes
- Inquire about accommodation availability
- Get help with application process
- Receive urgent accommodation support
- Check application status
- Troubleshoot application issues
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Student ID
- Offer letter
- Personal details
- Course offer letter
- Validation code
Known issues
Some users experience long response times, especially near application deadlines when demand is high. It's advisable to apply early and contact the office during non-peak hours for faster service. If you need urgent support, calling during office hours is recommended. Outside these hours, University Security can be contacted for emergencies. To avoid delays, ensure you have all necessary documents ready when calling.
