School of Advanced Study, University of London
The School of Advanced Study at the University of London offers a range of services via their Research Services department. Common reasons for calling include inquiries about research services, admissions, and student support. The department is available Monday to Friday from 08:00 to 18:00 and on Saturdays from 09:00 to 13:00. Student support is specifically available from 09:30 to 16:30 on weekdays. Callers may experience long wait times during peak periods, such as the start of academic terms. For non-urgent matters, using email or online enquiry forms is recommended for a quicker response.
Updated 15 Dec 2025
Expected outcomes
- Check application status
- Confirm course details
- Request research support
- Update student records
- Inquire about admissions
- Access administrative support
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Student number
- Prospective student number
- Name
- Nature of enquiry
- Course details
- Research topic
Known issues
Callers to the School of Advanced Study may occasionally experience long wait times, particularly during peak academic periods. To mitigate this, it is recommended to use the online enquiry hub, which often provides faster responses. For urgent matters, calling during non-peak hours may reduce wait times. Additionally, having all necessary information, such as student numbers and specific enquiry details, ready before calling can streamline the process and reduce the need for follow-up calls.
