University of Chester
The University of Chester's Charity Office can assist with supplier registration and tender submissions through their In-Tend portal. Common reasons for calling include seeking procurement policy guidance and resolving issues with the registration or submission process. Phone support is available during business hours, but it may be limited during busy tender periods. For faster service, using the online portal is recommended. Typical wait times are not specified, but delays can occur during peak periods. Calling early in the day might help avoid longer wait times.
Updated 15 Dec 2025
Expected outcomes
- Register as a supplier
- Submit tender documents
- Get procurement policy guidance
- Resolve registration issues
- Clarify tender requirements
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Company details
- Contact information
- Relevant certifications
- Registered supplier account
- Completed tender documents
- Specific query or context
Known issues
Users occasionally experience delayed responses to procurement queries, particularly during peak tender periods. To mitigate this, it is advisable to follow up via email or use the In-Tend portal for urgent matters. The portal is available 24/7, providing a more immediate alternative to phone support. If you encounter delays, ensure all required documents and information are ready to expedite the process once contact is made. Additionally, calling during less busy times may help reduce wait times.
