University of Derby
The University of Derby's Derby Theatre Box Office offers a range of services via phone, including ticket booking, event information, and group arrangements. You can book tickets for performances, inquire about upcoming events, and arrange group bookings for schools or large parties. The Box Office is known for its helpful staff, although wait times can be longer during peak periods or before popular events. For accessibility inquiries, staff can provide detailed information and support. It's best to call during off-peak hours to avoid delays, and email may be slower during busy times.
Updated 15 Dec 2025
Expected outcomes
- Book performance tickets
- Inquire about events
- Arrange group bookings
- Request accessibility support
- Purchase tickets by phone
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Event name
- Event date
- Number of tickets
- Payment details
- Group size
- Accessibility needs
Known issues
Callers to the Derby Theatre Box Office may occasionally experience long wait times, especially during peak periods or before popular events. To minimize wait times, it's advisable to call during off-peak hours. For non-urgent queries, consider using email, although responses may be slower during busy times. The Box Office staff are generally helpful and can assist with a wide range of ticketing and event queries. If you have specific accessibility needs, ensure you have all relevant details ready when you call.
