University of Derby
The University of Derby's general enquiries line provides essential information about the university, including details on admissions, campus facilities, and services. This line is managed by a central team that can redirect calls to specific departments if needed. Typical reasons for calling include checking application statuses, understanding course offerings, and getting campus directions. The line is available Monday to Friday during standard business hours. Callers may experience long wait times during peak periods, such as admissions deadlines and the start of the academic term. For quicker responses, consider calling outside peak hours or using the online enquiry form.
Updated 15 Dec 2025
Expected outcomes
- Check application status
- Understand course offerings
- Get campus directions
- Inquire about admissions
- Request department transfer
- Ask about campus facilities
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Student ID
- Course details
- Nature of enquiry
- Personal details
- Relevant documents
- Contact information
Known issues
Callers to the University of Derby's general enquiries line may occasionally experience long wait times, especially during peak periods like admissions deadlines and the start of the term. To mitigate this, it is advisable to call outside of peak hours or utilize the online enquiry form for a faster response. If you encounter extended hold times, ensure you have all necessary information ready to expedite your call once connected. The central team is equipped to handle a variety of questions and can transfer you to specific departments if needed.
