University of Derby
The University of Derby's International Enquiries department provides essential support for prospective international students. Services include guidance on the application process, entry requirements, and visa information. You can also check the status of your application or get help with document submissions. Calls are best made during UK business hours, Monday to Friday. Expect longer wait times near application deadlines, so consider calling earlier in the day. Email responses are typically prompt, offering an alternative for non-urgent queries.
Updated 15 Dec 2025
Expected outcomes
- Get application process guidance
- Check application status
- Receive visa information
- Submit required documents
- Confirm entry requirements
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Applicant ID
- Personal identification
- Course of interest
- Supporting documents
- Full name
- Date of birth
Known issues
Some callers experience long wait times, particularly during peak admissions periods. To avoid delays, try calling earlier in the day or use email for non-urgent questions. When preparing to call, have all necessary information ready, such as your applicant ID and course details. For document submissions, ensure you know the acceptable formats and methods by contacting the admissions team beforehand. This preparation can help streamline your enquiry and reduce potential frustrations.
