NOT FOR EMERGENCIES. This service is for administrative inquiries only. If in danger, dial 999 immediately.
Addenbrooke's Hospital
Addenbrooke's Hospital Security Department handles various facilities-related queries, including maintenance, cleaning, and security issues. When calling, it's important to specify your need for the Facilities Department to avoid unnecessary transfers. The main switchboard usually routes calls, so clearly stating your requirement can help. Typical wait times may vary, but being prepared with specific details can expedite the process. The best times to call are during hospital operating hours, though staff availability may affect response times.
Updated 15 Dec 2025
Expected outcomes
- Inquire about maintenance issues
- Report security concerns
- Request cleaning services
- Ask about logistics support
- Check facility availability
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Specific facility concern
- Location within hospital
- Nature of enquiry
- Contact details
- Relevant reference numbers
- Appointment details
Known Issues
Callers to Addenbrooke's Hospital Security Department may occasionally face long wait times or be transferred multiple times before reaching the correct department. To minimize these issues, it's advisable to have specific details ready and request a direct transfer to the Facilities Department if possible. Clearly stating your enquiry can help reduce unnecessary transfers. If wait times are long, consider calling during off-peak hours or using alternative contact methods if available.
