Bristol City Council
The Bristol City Council's Homelessness Prevention department offers crucial services to individuals at risk of homelessness. You can call this number to receive housing advice, find accommodation in both private and social sectors, and get referrals to support services. The department also coordinates homelessness prevention services, including emergency shelters and hostels. Common reasons for calling include seeking advice on housing options, referrals to supported accommodation, and accessing health services. While specific wait times are not provided, it is advisable to call earlier in the day to avoid peak hours. Limited drop-in services are available, but checking availability online beforehand is recommended.
Updated 15 Dec 2025
Expected outcomes
- Receive housing advice
- Get accommodation referrals
- Access health services
- Request homelessness support
- Coordinate prevention services
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Contact details
- Personal circumstances
- Proof of homelessness
- Referral documents
- Eligibility assessment
- Supporting documents
Known issues
Callers often experience long wait times, especially during peak hours. To minimize this, try calling earlier in the day or using online contact forms. In-person drop-in services are limited and may require checking availability or booking in advance. It's advisable to visit the website for the latest information on drop-in services. These issues are reported occasionally, so planning ahead can help mitigate potential frustrations. If you encounter difficulties, consider alternative contact methods or seek assistance through the website.
