⚠️ NOT FOR EMERGENCIES. This service is for administrative inquiries only. If in danger, dial 999 immediately.
Dorset & Wiltshire Fire and Rescue Service
The Dorset & Wiltshire Fire and Rescue Service's Protection Department can assist with recruitment inquiries and application support. Callers often seek information about job openings, application statuses, and technical support for the online recruitment portal. Typical wait times are not specified, but calls are usually handled during standard business hours. It's advisable to call during mid-morning or early afternoon to avoid peak times. Callers may be redirected to online resources for certain inquiries, ensuring efficient handling of requests.
Updated 14 Dec 2025
Expected outcomes
- Inquire about job openings
- Check application status
- Resolve portal issues
- Request recruitment requirements
- Provide personal details
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Personal details
- Position of interest
- Application reference number
- Applicant contact details
- List of questions
- Technical issue description
Known issues
There have been occasional allegations of misconduct within the Dorset & Wiltshire Fire and Rescue Service, including inappropriate behavior and sexist conduct. These claims have been thoroughly investigated, with some found to be unsubstantiated. An independent review of the service culture has been commissioned to address these concerns. Callers should be aware that such issues are taken seriously and are being addressed. For recruitment-related calls, it's best to have all necessary information ready to ensure a smooth process.
