⚠️ NOT FOR EMERGENCIES. This service is for administrative inquiries only. If in danger, dial 999 immediately.
Dorset & Wiltshire Fire and Rescue Service
The Dorset & Wiltshire Fire and Rescue Service's Safe & Well Team can be reached at +443067990019 for non-emergency inquiries. This number is primarily used to provide information about fire safety, prevention, and local services. Callers often seek advice on fire prevention measures, smoke alarm installations, and community safety programs. While specific wait times are not provided, calling during standard business hours may yield quicker responses. The team is available for out-of-hours inquiries, ensuring assistance is accessible when needed. This service is essential for those looking to enhance their home's safety or learn more about local fire safety initiatives.
Updated 14 Dec 2025
Expected outcomes
- Get fire safety advice
- Learn prevention measures
- Inquire about local services
- Request smoke alarm info
- Understand safety programs
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Home address
- Contact details
- List of questions
- Smoke alarm details
- Community program info
Known issues
While there are no specific known issues reported, it is advisable to call during regular business hours for faster service. If you experience long wait times, consider visiting the organization's website for information that might be available online. Ensure you have all necessary details ready to streamline your inquiry. For non-urgent matters, emailing the Safe & Well Team might be an alternative to avoid potential delays.
