⚠️ NOT FOR EMERGENCIES. This service is for administrative inquiries only. If in danger, dial 999 immediately.
Northumbria Police Headquarters Ponteland
Northumbria Police Headquarters Ponteland Human Resources department handles document submissions for background checks and administrative processing via fax. Common reasons to contact this department include submitting completed forms for CRB checks. The typical wait time for a response is 3-5 business days, and it is advisable to follow up with a phone call if no confirmation is received. Fax submissions are processed during standard office hours, so calling during these times is recommended for urgent matters.
Updated 14 Dec 2025
Expected outcomes
- Submit CRB documents
- Follow up on submissions
- Confirm document receipt
- Request processing updates
- Inquire about submission requirements
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Completed forms
- Cover sheet
- Contact details
- Fax confirmation
- CRB reference number
- Submission deadline
Known issues
Some users experience delays in receiving confirmation after faxing documents to the CRB Administration. If you do not receive a response within 3-5 business days, it is recommended to follow up with a phone call to confirm receipt. This issue is reported occasionally, so retaining your fax confirmation can be helpful. For urgent matters, ensure to contact the department during office hours to expedite the process.
