⚠️ NOT FOR EMERGENCIES. This service is for administrative inquiries only. If in danger, dial 999 immediately.
Northumbria Police Headquarters Ponteland
Northumbria Police Headquarters Ponteland provides a contact number for non-emergency inquiries related to police matters. This service is available during their published operating hours, and it allows individuals to report crimes, seek updates, or make general inquiries. While emergency situations require contacting 999, non-emergency issues can be addressed by dialing 101 or using online forms, live chat, or social media. Wait times can vary, but calling during off-peak hours may reduce delays. The department also offers text messaging services for accessibility, although specific details are not widely published.
Updated 14 Dec 2025
Expected outcomes
- Report non-emergency crimes
- Seek crime updates
- Inquire about police services
- Access live chat support
- Use social media for inquiries
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Basic personal information
- Incident details
- Name
- Contact details
- Nature of inquiry
- Online form access
Known issues
While there are no specific known issues reported, it is advisable to call during off-peak hours to minimize wait times. Utilizing online forms or live chat can also be an efficient alternative to phone calls. For those with accessibility needs, text messaging services may be available, though details on this service are limited. Ensure you have all necessary personal and incident details ready to streamline the process and avoid delays.
