⚠️ NOT FOR EMERGENCIES. This service is for administrative inquiries only. If in danger, dial 999 immediately.
Nottinghamshire Fire and Rescue Service
The Nottinghamshire Fire and Rescue Service's Corporate Administration department provides essential services related to fire safety advice and fire protection enquiries. Available 24/7 for urgent fire protection queries, the department also handles general enquiries during standard office hours. Common reasons for calling include seeking guidance on fire safety regulations, conducting fire risk assessments, and understanding fire protection procedures for businesses. If you need to report an Automatic Fire Alarm (AFA) activation, the department follows a specific call challenging procedure to determine the necessity of emergency response. While emergency calls should be directed to 999, this number supports non-emergency fire safety concerns.
Updated 14 Dec 2025
Expected outcomes
- Receive fire safety advice
- Inquire about fire regulations
- Conduct fire risk assessments
- Understand protection procedures
- Report AFA activations
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Premises address
- Nature of enquiry
- Details of premises
- Nature of alarm activation
- Results of on-site investigation
Known issues
Some callers experience confusion regarding the call challenging procedure for Automatic Fire Alarm (AFA) activations. This can lead to delays or uncertainty in determining the necessity of an emergency response. To mitigate this, guidance is provided during the call, and callers are encouraged to review published procedures and contact the department for clarification if needed. Being prepared with the premises address, nature of the alarm activation, and results of any on-site investigation can help streamline the process and ensure a swift response.
