⚠️ NOT FOR EMERGENCIES. This service is for administrative inquiries only. If in danger, dial 999 immediately.
Nottinghamshire Fire and Rescue Service
The Nottinghamshire Fire and Rescue Service provides a range of services via their contact number, including handling general enquiries about fire safety, services, and administration. They also accept compliments, complaints, and feedback about their services. Additionally, this number is used for receiving official documents and correspondence via fax. The service is available Monday to Friday from 08:00 to 18:00, and Saturday from 09:00 to 13:00. For emergencies, always dial 999. Typical wait times are not specified, but calling during core hours may result in faster responses. Fax communications are primarily for official use, ensuring important documents are received securely.
Updated 14 Dec 2025
Expected outcomes
- Check fire safety guidelines
- Submit service feedback
- Report service complaints
- Send official documents
- Confirm document receipt
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Contact information
- Details of complaint
- Relevant correspondence
- Recipient department
- Clear cover sheet
- Sender details
Known issues
Occasional delays in response to non-emergency enquiries and complaints have been reported, particularly outside core hours. To mitigate this, it is recommended to follow up via email or call during core hours for a faster response. For urgent matters, ensure you have all necessary details ready to expedite the process. Utilizing the fax service for official documents can help ensure important information is received promptly. If issues persist, the procedure for escalating complaints involves contacting a senior manager or the Chief Fire Officer, with the possibility of further escalation to the Local Government Ombudsman if necessary.
