⚠️ NOT FOR EMERGENCIES. This service is for administrative inquiries only. If in danger, dial 999 immediately.
Tyne and Wear Fire and Rescue Service
The Tyne and Wear Fire and Rescue Service's Business Fire Safety department provides essential support to businesses regarding fire safety regulations, risk assessments, and compliance. By calling +441914441885, businesses can receive advice, schedule safety visits, and ensure they meet necessary safety standards. The service operates Monday to Friday, 09:00–16:30, excluding Bank Holidays. Common reasons for calling include arranging fire safety visits and seeking guidance on compliance. While wait times can vary, calling earlier in the day may reduce delays. For detailed queries, email communication is often recommended.
Updated 14 Dec 2025
Expected outcomes
- Receive fire safety advice
- Schedule safety assessments
- Get compliance guidance
- Arrange fire safety visits
- Discuss risk assessments
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Business name
- Business address
- Nature of enquiry
- Contact details
- Purpose of visit
- Contact person
Known issues
Some users experience long wait times, particularly during peak hours or after major incidents. To avoid delays, it is advisable to call earlier in the day. For non-urgent matters, using email can be an effective alternative. The department is dedicated to providing timely assistance, but high demand can occasionally lead to slower response times. Ensuring you have all necessary information ready can help streamline the process and reduce waiting periods.
