Amazon UK Services Ltd
Amazon UK Services Ltd's corporate office can be reached for general enquiries and press or media-related queries. The services available include obtaining company information, understanding retail activities, and addressing operational details. Press and media enquiries require verification of credentials. The office operates Monday to Friday from 08:00 to 18:00 and Saturday from 09:00 to 13:00. Typical wait times can vary, especially during peak retail periods, but automated callback and queue management systems are in place to assist. It's advisable to call during mid-morning or early afternoon for potentially shorter wait times.
Updated 15 Dec 2025
Expected outcomes
- Obtain company information
- Understand retail activities
- Address operational details
- Verify press credentials
- Submit media enquiries
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Name
- Nature of enquiry
- Press credentials
- Media affiliation
- Account details
- Enquiry details
Known issues
Callers to Amazon UK Services Ltd's corporate office may occasionally experience long wait times, particularly during busy retail periods. To mitigate this, an automated callback and queue management system is in place. Additionally, some users have reported confusion with call routing when navigating the automated menu. To address this, menu prompts have been updated for clarity. It's recommended to have all necessary information ready before calling, and to listen carefully to menu options to ensure reaching the correct department efficiently.
