Biffa Waste Services Ltd
When you call Biffa Waste Services Ltd at +44800307307, you can access a range of services including waste collection reports, recycling queries, and account management for business and local authority clients. Common reasons for calling include reporting missed collections and requesting new services. The service is available Monday to Friday from 08:00 to 18:00, and Saturday from 09:00 to 13:00. Typically, wait times can vary, so it's best to call during non-peak hours, often mid-morning or early afternoon.
Updated 15 Dec 2025
Expected outcomes
- Report missed collection
- Request new services
- Update account details
- Check waste collection schedule
- Discuss service options
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Account number
- Postcode
- Scheduled collection date
- Business details
- Contact information
Known issues
Customers calling Biffa Waste Services Ltd may encounter occasional service delays, particularly after public holidays or during bad weather. It's advisable to check the company's website or directly reach out to support for the latest updates concerning your waste collection schedule. Additionally, if you face issues accessing or updating account details online, customer support is available to assist via phone. To streamline your call, have your account number or postcode ready. This helps in faster service delivery and resolution of your queries.