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27 доступных руководств

+441786448844prudential assurance company limitedpolicy servicing

Prudential Assurance Company Limited

Customers typically call to check policy details, update personal information, or file complaints. The service is available Monday to Friday from 08:00 to 18:00 and Saturday from 09:00 to 13:00. Wait times can vary, with shorter waits often occurring early in the day or mid-week. It's advisable to have your policy number and personal identification ready for verification. Some queries may be redirected to M&G plc due to company restructuring.

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+44 131 655 6000scottish widows policy servicinglife insurance claims

Scottish Widows Limited

They also assist with policy servicing tasks such as policy changes, beneficiary updates, and address changes. Claims processing support is available for life insurance, critical illness, or income protection policies. Additionally, they offer information and support for workplace and individual pension products. Typical wait times can be long during peak hours, so calling during off-peak times is advisable. Services are available during published operating hours, and some tasks may be completed online or via written correspondence.

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+441303771111saga services limited insuranceinsurance policy support

Saga Services Limited

By calling +441303771111, you can receive assistance with home, travel, auto, and other insurance policies. Common reasons for calling include policy inquiries, claims assistance, and general customer service. While specific wait times are not provided, calling during standard business hours is recommended. For the best experience, have your policy number and personal identification ready. Saga is known for high-quality customer service and digital accessibility, ensuring a smooth process for policyholders.

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+44 345 606 0098standard life assurance policy administrationmanage life assurance policy

Standard Life Assurance Limited

You can call for policy administration or general enquiries about products and services. The phone lines are open Monday to Friday from 08:00 to 18:00, and Saturday from 09:00 to 13:00. While specific wait times aren't provided, calling during non-peak hours, such as early mornings or late afternoons, may reduce waiting. Policy administration is managed by Standard Life Assets and Employee Services Limited, with some tasks subcontracted to TCS Diligenta. Asset management is handled by Standard Life Investments Limited, part of the abrdn Group.

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+44 207 133 8600vitality health limitedpolicy management

Vitality Health Limited

The customer service team is available Monday to Friday from 08:00 to 18:00, and on Saturday from 09:00 to 13:00. For quote requests, extended hours are available Monday to Thursday until 20:00. Common reasons for calling include policy changes, claims submissions, and obtaining new policy quotes. While wait times can vary, calling mid-morning or mid-afternoon typically results in shorter waits. Mondays and post-holiday periods are peak times, so plan accordingly.

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+44 370 873 5880direct line insurance policy managementreport insurance claims

Direct Line Insurance Group plc

You can manage your insurance policies, report and track claims, and get assistance with financial difficulties. Media and investor relations are now managed by Aviva plc. Phone support is available during business hours, while many services can be accessed online 24/7. Common reasons for calling include updating policy details, reporting incidents, and seeking support for vulnerable customers. Wait times may vary, with peak hours typically leading to longer hold times. For faster service, consider calling early in the day or using online options.

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+44 1789 204211nfu mutual insurance claimsnfu mutual policy management

NFU Mutual Insurance Society Limited

You can inquire about insurance products, manage existing policies, report and track claims, obtain new insurance quotes, and handle complaints. The phone support is professional, though wait times can be longer during peak hours, such as Mondays and post-holidays. For quicker service, try calling mid-morning or mid-afternoon on weekdays. Having your policy number and personal details ready will help expedite your call.

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+44 345 300 2244scottish widows account managementmanage ISAs

Scottish Widows Unit Trust Managers

You can call for account management tasks such as updates and inquiries. The service operates Monday to Friday from 08:00 to 18:00, and Saturday from 09:00 to 13:00. Typical reasons for calling include checking account balances, transaction history, or fund performance. While wait times can vary, calling during non-peak hours, such as mid-morning or early afternoon, may reduce wait times. Ensure you have your account details and personal identification ready for verification.

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+447817589215amigo management services ltdloan account support

Amigo Management Services Ltd

However, support for existing loan accounts is still available. Customers typically call for assistance with loan repayments, account balances, and other related queries. The phone line is open during regular business hours, and callers should be prepared for potential wait times due to the ongoing wind-down process. It's advisable to call earlier in the day to avoid longer queues.

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+443456090111bupa insurance policy enquirybupa claims support

Bupa Insurance Limited

Customers often call to ask about their health insurance policies, submit or track claims, and update personal details. The service is available Monday to Friday from 08:00 to 18:00, and on Saturdays from 09:00 to 13:00. Wait times can be longer during peak hours, especially on Mondays and after holidays. For quicker service, it is recommended to call during mid-morning or mid-afternoon.

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+441202292333liverpool victoria insurancelv= policy inquiry

Liverpool Victoria Insurance Company Limited (LV=)

Customers can inquire about motor, home, pet, travel, and road rescue insurance policies, including coverage details, claims, and renewals. The line also supports filing, tracking, and updating insurance claims. Additionally, callers can request insurance quotes, update policy details, and handle complaints. Known issues include occasional long wait times during peak hours, especially for claims and complaints, so calling during off-peak hours is advisable. The best times to call are typically mid-morning or early afternoon. Having your policy number and personal details ready will expedite the process.

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+44 20 7283 2000aviva plc switchboardconnect aviva departments

Aviva plc

This service is typically used for general inquiries and routing calls to the appropriate departments. Callers should be prepared to specify the department or individual they wish to reach. The switchboard operates during standard business hours, and wait times can vary depending on the time of day. For quicker service, it is advisable to call during mid-morning or mid-afternoon when call volumes are generally lower.

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+443304600709nationwide foundationgrant application support

Nationwide Foundation

They also process complaints related to their operations. The Foundation is independent from Nationwide Building Society, so they cannot assist with banking queries. Typically, calls are answered during operating hours, but specific wait times are not provided. It is advisable to call during mid-morning or early afternoon to potentially avoid peak times. The success rate for grant application support is around 25%, indicating a competitive process.

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+44 207 334 9000prudential uk & europeprudential customer service

Prudential UK & Europe

This number is primarily used for general enquiries, where callers can ask about policy details, service options, and other related questions. The service is available Monday to Friday, making it convenient for customers to reach out during the workweek. While specific wait times are not provided, calling earlier in the day may help avoid longer queues. It's advisable to have your policy details ready when calling to ensure a smooth and efficient experience.

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+44 800 678 1100fscs claimsfscs claim status

Financial Services Compensation Scheme (FSCS)

You can also get updates on existing claims, make new claims, and request personal data held by FSCS. Services are available Monday to Friday, 09:00–17:00. Callers may experience long wait times during high-demand periods, such as financial crises. For quicker service, consider using the online claims portal or email. FSCS cannot assist with routine banking transactions, so contact your bank directly for those issues.

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+448458353637sun life directover 50s life insurance

Sun Life Direct

These services are accessible nationwide and do not require a medical examination for life insurance. Customers frequently call to apply for insurance, inquire about equity release options, or seek guidance on funeral planning. Sun Life is recognized for its customer service, emphasizing simplicity and respect. While typical wait times are not specified, calling during off-peak hours may reduce waiting periods. The best times to call are often mid-morning or early afternoon.

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+44 800 008 6060sunlife limited life insuranceover 50s life insurance

SunLife Limited

They also provide support for equity release products for homeowners aged 55 and over. Policy management services are available for handling changes and updates. Customers can address complaints and escalate issues as needed. Calls are handled during operating hours, and it is recommended to call during off-peak times to avoid long wait times. SunLife is known for straightforward processes, but some products may require additional information.

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+44 800 158 3344aviva health uk limitedhealthcare insurance administration

Aviva Health UK Limited

Common reasons for calling include making claims, requesting policy documents in alternative formats, and general inquiries about insurance policies. Customer service is available Monday to Friday from 08:00 to 18:00, and Saturday from 09:00 to 13:00. It is closed on Sundays and bank holidays. Typical wait times can be longer during peak hours, especially on Mondays and after holidays. For a quicker response, consider calling mid-morning or mid-afternoon.

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+442076302200the pensions ombudsmanpension complaint resolution

The Pensions Ombudsman

They investigate issues between members, beneficiaries, employers, trustees, managers, and scheme administrators. Phone support is available Monday to Friday from 10:00 to 14:00, while LiveChat is accessible from 09:00 to 10:00 and 14:00 to 17:00. Most complaints require prior attempts at resolution with the pension provider or The Pensions Advisory Service (TPAS). Due to limited phone support hours, it is advisable to use LiveChat or email for non-urgent queries. Ensure all necessary documentation is prepared before contacting them.

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+448000923700saga customer servicesaga policy changes

Saga Customer Service

Common reasons for calling include handling enquiries, complaints, and policy changes. The service is available Monday to Friday from 08:00 to 18:00, and Saturday from 09:00 to 13:00. Callers are advised to have their policy or account number ready to expedite the process. Typical wait times can vary, with longer waits reported during peak hours or renewal periods. For quicker service, calling early in the morning is recommended.

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+44 1625 718989royal london customer servicepolicy queries royal london

Royal London Mutual Insurance Society Limited

By calling +441625718989, international customers can manage their insurance policies, make claims, update personal details, and lodge complaints. Access is available from Monday to Friday, 8 am to 6 pm UK time. It is advisable to call during mid-morning or mid-afternoon to avoid long wait times, particularly avoiding Mondays and post-holiday periods when call volumes are high. Ensure you have your policy number and identification details ready to expedite service interactions.

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+441303772422saga investment servicesinvestment account support

Saga Investment Services Limited

For historical information, callers can confirm the company's dissolution status and date, or seek details via Companies House. Investment account support is redirected to Saga Personal Finance Limited. Common reasons for calling include checking the dissolution status or seeking support for legacy accounts. Although specific wait times are not available, contacting Saga Personal Finance Limited for investment queries is advised. Best times to call are during typical business hours, as the original company is no longer operational.

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+441243817050zurich insurance claimsinsurance policy update

Zurich Insurance plc

Common reasons for calling include filing or updating insurance claims and making changes to existing policies. Callers should be prepared with their policy number and personal identification for efficient service. Wait times can vary, with peak hours often leading to longer hold times, especially for claims support. It is advisable to call during off-peak hours or use online services when possible.

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+44 208 970 7030u k insurance business solutionscomplaint resolution

U K Insurance Business Solutions Limited (Direct Line Group)

Customers commonly call to resolve complaints, inquire about policy details, or escalate claims. The department is available during operating hours, and it's advisable to have policy or claim details ready for efficient service. Common reasons for calling include handling disputes about insurance policies, seeking clarification on coverage, and escalating unresolved claims. Typical wait times can be long, especially during peak hours or after significant events. For quicker service, consider calling during off-peak times or using online resources when possible.

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+44 1737 370 370legal & general customer supportlegal & general complaints

Legal & General Group plc

Common reasons for calling include general customer enquiries, account support, and complaint submissions. Callers can expect to receive assistance with product information and be directed to relevant departments. It's advisable to call outside peak hours, such as Mondays or after holidays, to avoid long wait times. Having your account or policy details ready can expedite the process.

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+44 207 626 0486axa uk customer serviceinsurance policy inquiries

AXA UK plc

Typical reasons for calling include checking policy details, filing claims, and updating account information. While specific wait times are not provided, it's generally advisable to call during non-peak hours, such as mid-morning or early afternoon, to potentially reduce waiting. The service is available during operating hours, which are typically standard business hours. For the most efficient service, have your policy number or account details ready when you call.

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+441522305460lincolnshire police federationgroup insurance scheme

Lincolnshire Police Federation

Common reasons for calling include inquiries about membership benefits, the Group Insurance Scheme, and urgent matters requiring immediate attention. The office is open Monday to Thursday from 08:00 to 17:00 for general inquiries, while insurance-related queries can be addressed Monday to Friday from 09:00 to 17:00. For urgent issues, contact the Force Control Room to reach the on-call officer, available 24/7. It is advisable to call during office hours for routine queries to ensure prompt assistance.

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