King's College London
King's College London's Campus Security department provides 24/7 emergency and non-emergency assistance for students, staff, and visitors across the Strand, Guys, and Waterloo campuses. Services include responding to on-campus emergencies such as medical incidents, safety threats, and security breaches. Non-emergency services include providing escorts, handling lost property, and addressing general safety concerns. Callers should be on or near campus to access these services. During peak times or major campus events, wait times may be longer, but emergencies are prioritized. The SafeZone app is also available for reporting issues and requesting help.
Updated 15 Dec 2025
Expected outcomes
- Respond to medical emergencies
- Handle safety incidents
- Provide security escorts
- Address lost property issues
- Manage general safety concerns
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Campus location
- Nature of emergency
- Contact number
- Current location
- Destination
- King's College email
Known issues
Occasional long wait times are reported during peak hours or major campus events, as calls are prioritized by urgency. Emergencies are handled first, which may delay non-urgent requests. If you experience difficulty reaching security via external lines, consider using the SafeZone app or alternative campus emergency numbers. Some users have reported issues connecting from non-campus phones during network outages. It's advisable to have the SafeZone app installed on your device for quicker access to security services.
