Liverpool Hope University
Liverpool Hope University's Personnel department provides essential HR support to staff and managers. Services include advice on recruitment, pay, performance management, wellbeing, and diversity. The department also assists with completing and submitting HR-related forms such as leave requests and grievance forms. Available Monday to Friday from 9am to 5pm, this service is crucial for addressing personnel matters efficiently. Common reasons for calling include seeking guidance on HR policies, submitting forms, and resolving employment issues. While wait times can vary, calling earlier in the day may reduce delays. Alternatively, emailing hr@hope.ac.uk is recommended for non-urgent inquiries.
Updated 15 Dec 2025
Expected outcomes
- Get HR policy advice
- Submit leave requests
- Resolve pay issues
- Complete performance reviews
- Address diversity concerns
- Process grievance forms
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Staff ID
- Employment details
- Completed HR form
- Access to staff portal
- Name
- Department
- Nature of query
Known issues
Some users experience long wait times when contacting the Personnel department, especially during peak periods. To minimize delays, it is advisable to call earlier in the day. For less urgent matters, consider sending an email to hr@hope.ac.uk. This can help ensure your query is addressed without the need for extended phone wait times. Additionally, having all necessary information ready before calling can expedite the process and lead to a more efficient resolution of your HR-related concerns.
