Liverpool Hope University
Liverpool Hope University's Student Finance department assists students with various financial queries, including tuition fees, maintenance loans, scholarships, and emergency financial support. Students can also apply for the Student Support Fund if they are facing financial hardship. The department is located on the Ground Floor of the Gateway to Hope Building, and support is available via phone and email during operating hours. Common reasons for calling include inquiries about student debt, eligibility for financial aid, and payment processing. Wait times can be longer during peak periods, such as the start of the term, so it's advisable to call during off-peak hours for quicker service.
Updated 15 Dec 2025
Expected outcomes
- Inquire about tuition fees
- Apply for hardship support
- Process student payments
- Request scholarship information
- Discuss maintenance loans
- Resolve student debt issues
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Student ID
- Proof of financial hardship
- Payment details
- Maintenance loan evidence
- Application form
- Eligibility criteria
Known issues
Students often experience long wait times when contacting the Student Finance department, especially at the start of the term. To avoid delays, it's recommended to call during off-peak hours or use email for non-urgent queries. Additionally, the Student Support Fund has limited availability, and not all applicants receive awards. It's crucial to apply early and provide complete documentation to increase the chances of receiving support. Students are advised to check eligibility criteria on the university website and gather all necessary documents before applying.
