Sheffield Hallam University
Sheffield Hallam University's Academic Support department offers a range of services to assist students in developing their academic skills. Students can access guidance on study techniques, assignment structuring, critical writing, and dissertation support. One-to-one appointments with Skills Centre staff or Academic Advisers are available for personalized help. Peer learning opportunities are organized through sessions and workshops, and distance learners can benefit from specialized support like extended borrowing and postal loans. Services are generally available during university operating hours, with some online resources accessible 24/7. Common reasons for calling include booking appointments, accessing peer learning sessions, and seeking distance learner support. Typical wait times are not specified, but contacting during off-peak hours may reduce delays.
Updated 15 Dec 2025
Expected outcomes
- Develop study techniques
- Book one-to-one appointments
- Access peer learning sessions
- Receive dissertation support
- Utilize distance learner resources
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Student ID
- Course details
- University login
- Appointment booking
- Enrollment status
- Access to Blackboard
Known issues
Students occasionally experience difficulty reaching specific advisers, particularly at the start of the academic year. If delays occur, it is advisable to contact your Course Leader or use Hallam Help for escalation. Additionally, students are encouraged to proactively use online resources and book appointments early to avoid peak times. If you encounter issues with accessing services, ensure your university credentials are up to date and try contacting during less busy periods. Online resources are available 24/7, providing an alternative to direct contact.
