Sheffield Hallam University
Sheffield Hallam University's Switchboard provides essential security services, available 24/7. You can call for immediate assistance with on-campus emergencies, including medical and safety incidents. Non-emergency security support is also available at any time. For urgent data requests involving potential risk to life, the service operates outside standard office hours. Typically, wait times are minimal, but delays may occur during peak periods or major campus events. For non-urgent matters, consider calling during off-peak hours for quicker service.
Updated 15 Dec 2025
Expected outcomes
- Report on-campus emergencies
- Request non-emergency security help
- Submit urgent data requests
- Receive safety advice
- Get emergency contact details
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Location details
- Nature of emergency
- Contact details
- Explanation of urgency
- Details of data subject
- Clear statement of risk
Known issues
Occasionally, callers experience long wait times during peak periods or major events. In such cases, urgent issues should be escalated, while non-urgent matters may require follow-up. Frequent redirection of requests for personal data to written or email submissions is common, as this ensures proper record-keeping. To avoid delays, it is advisable to prepare all necessary information before calling and to submit non-urgent requests in writing when possible.
