University of Portsmouth
The University of Portsmouth's Health and Safety department can assist with various admissions-related inquiries. Common reasons for calling include checking the status of applications, understanding entry requirements, and obtaining visa advice for international students. The department operates Monday to Friday, and it's advisable to call during off-peak hours to avoid long wait times, especially during January and August. Email responses are often quicker during these peak periods. If you have specific questions about undergraduate or postgraduate admissions, the dedicated teams for UK and international students are available to help.
Updated 15 Dec 2025
Expected outcomes
- Check application status
- Confirm entry requirements
- Request visa advice
- Inquire about deadlines
- Get documentation requirements
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Application ID
- Full name
- Course of interest
- Date of birth
- Nationality
- Visa status
Known issues
Callers often experience long wait times during peak application periods, such as January and August. To mitigate this, it's recommended to call during off-peak hours or use email for non-urgent queries. Additionally, some callers report difficulty reaching specific departments, often being redirected multiple times. To avoid this, use direct admissions contact numbers or emails when possible. These issues are occasional but can cause frustration, so planning your call can help ensure a smoother experience.
