⚠️ NOT FOR EMERGENCIES. This service is for administrative inquiries only. If in danger, dial 999 immediately.
Hereford and Worcester Fire and Rescue Service
Contacting the Hereford and Worcester Fire and Rescue Service Water Department via +441684898712 is essential for reporting issues related to fire hydrants in Herefordshire and Worcestershire. The line is active Monday to Friday, 08:00 to 18:00, and Saturday from 09:00 to 13:00. Common reasons for calling include reporting faults, leaks, or damages to fire hydrants. While calls are typically handled promptly, users occasionally experience long wait times, particularly during peak periods or after significant incidents. Best calling times are likely to be early mornings or close to the opening or closing hours to avoid peak congestion.
Updated 14 Dec 2025
Expected outcomes
- Report fire hydrant faults
- Report hydrant leaks
- Describe hydrant damage
- Request issue follow-up
- Receive issue reference number
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Hydrant location
- Issue description
- Contact details
- Nearest address
- Landmark near hydrant
- Pen and paper for notes
Known issues
Callers often face long wait times, especially after major events or during peak hours. If you encounter delays, it is advisable to call during off-peak hours, such as early mornings or close to closing time. Unfortunately, there is no automated callback system, so patience may be required. Ensure you have all necessary information ready before calling to streamline the reporting process. Using online alternatives, if available, may also help avoid phone queues.
