NOT FOR EMERGENCIES. This service is for administrative inquiries only. If in danger, dial 999 immediately.
King's College Hospital
King's College Hospital's Pediatric Care department offers specialized services for perinatal mental health, including assessments and community support. Common reasons for calling include scheduling assessments, receiving outpatient support, and obtaining emergency advice. The department operates Monday to Friday from 08:00 to 18:00, and Saturday from 09:00 to 13:00. Callers are advised to contact early in the day to avoid long wait times, especially during peak periods. Reception staff triage calls based on urgency, ensuring that urgent mental health issues are prioritized. For non-urgent matters, appointments are scheduled based on clinical priority.
Location & Coverage
Denmark Hill, London, SE5 9RS, United Kingdom
London, United Kingdom
Expected outcomes
- Schedule mental health assessment
- Receive outpatient support
- Obtain emergency advice
- Book follow-up appointments
- Request urgent clinical advice
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Referral from GP
- Patient history
- Consent form
- NHS number
- Contact details
- Urgency level
Known Issues
Some callers experience long wait times, particularly during peak hours. It is recommended to call early in the day and use referral channels for urgent needs. Additionally, reaching specific clinicians can be challenging; therefore, it's important to clearly state the urgency of the matter to the reception staff. Receptionists can relay messages to clinicians, but urgent issues should be flagged immediately to ensure timely responses. These issues are reported occasionally, with the last report of long wait times on September 15, 2024.
Updated 15 Dec 2025
