British Gas Trading Limited
British Gas Trading Limited provides customer support specifically targeted towards business customers via their dedicated helpline. This number offers assistance with billing inquiries, account management, and service issues. Business customers often contact this line for help with verifying account details, managing service contracts, and resolving billing discrepancies. Calls made during peak hours, such as around midday, might experience slightly longer wait times. To avoid delays, consider calling early in the morning or after lunch. Customer support is available from Monday to Friday, 08:00-18:00, and on Saturdays from 09:00-13:00.
Updated 15 Dec 2025
Expected outcomes
- Resolve billing issues
- Update account information
- Report service faults
- Inquire about energy tariffs
- Check contract details
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Account number
- Customer name
- Company address
- Security answers
- Billing statements
- Previous correspondence
Known issues
While there are no specific known issues reported with contacting British Gas Trading Limited's customer support for business clients, it is generally advisable to have all the necessary information ready before placing your call. Ensure you have your account number and personal details for verification purposes, as this is a typical requirement to proceed with your query. Additionally, service issues can sometimes be better resolved by consulting the online resources available on their official website, which may offer quicker solutions to common problems.
