British Gas Trading Limited
British Gas Trading Limited's Sales department can assist with inquiries about gas services and pricing. Calls are typically handled Monday to Friday. Customers often contact this number to explore new service options, compare pricing plans, or switch their current services. While specific wait times are not provided, calling during mid-morning or early afternoon may help avoid peak times. This line is dedicated to sales inquiries, ensuring focused assistance for potential and existing customers looking to adjust or expand their gas services.
Updated 15 Dec 2025
Expected outcomes
- Inquire about gas services
- Compare pricing plans
- Switch gas services
- Explore service options
- Request sales information
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Account details
- Service preferences
- Current plan information
- Billing address
- Contact information
- Preferred service start date
Known issues
While there are no specific issues reported, it is advisable to have all necessary information ready before calling to ensure a smooth process. If you experience long wait times, consider calling during non-peak hours such as mid-morning or early afternoon. Additionally, having your account details and service preferences at hand will expedite the inquiry process. For general inquiries, visiting the British Gas website may provide quicker answers and save time.
