Leeds General Infirmary
Leeds General Infirmary's Pathology Services can assist with specific inquiries related to the Cardiac ICU. You can call to ask about patient status, visiting hours, and department-specific information. The staff is available during operating hours to provide updates to next of kin or authorized contacts. For non-urgent matters, you might be redirected to administrative staff or asked to call back. It's advisable to call outside peak visiting hours to avoid long wait times. The best times to call are typically mid-morning or early afternoon when staff availability is higher.
Updated 15 Dec 2025
Expected outcomes
- Check patient status
- Get visiting hours
- Request patient updates
- Confirm visiting protocols
- Receive department information
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Patient full name
- Relationship to patient
- Authorization document
- Photo ID
- Contact details
- Visiting schedule
Known issues
Callers sometimes experience difficulty reaching staff during peak visiting hours, leading to long wait times. To improve your chances of getting through, try calling mid-morning or early afternoon. If you encounter issues, consider requesting a callback from the staff. For non-urgent inquiries, you may be redirected to administrative personnel. Always have the necessary information ready, such as the patient's full name and your relationship to them, to facilitate quicker service. If authorization is required, ensure you have the appropriate documents prepared.
