London School of Hygiene & Tropical Medicine
The London School of Hygiene & Tropical Medicine's Executive Office handles enquiries related to the Director, Chief Operating Officer, Pro-Directors, and executive administration. Calls typically reach executive assistants or professional services staff who triage the inquiries. The phone line operates during standard business hours. Common reasons to call include discussing high-level operational matters or addressing administrative requests related to the executive team. Current policy suggests using email for detailed or complex queries, which ensures detailed responses and traceability. While typical wait times are not specified, calling during midday may lead to shorter waiting periods as mornings can be busy with scheduling.
Updated 14 Dec 2025
Expected outcomes
- Enquire about executive appointments
- Request administrative documents
- Clarify executive policies
- Discuss executive inquiries
- Follow up on strategic communications
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Name
- Affiliation
- Nature of enquiry
- Contact details
- Executive office name
- Callback number
Known issues
The Executive Office at LSHTM does not provide medical or travel advice to the public, which is a frequent misdirection. Callers seeking such information are advised to contact appropriate medical or travel advisory services. To avoid frustration, ensure your enquiry is related to the executive administration, such as queries about the Director or high-level operations. For detailed or complex issues, it's recommended to email instead of call, allowing the staff to provide a more considered and complete response.
