London School of Hygiene & Tropical Medicine
The Finance department at the London School of Hygiene & Tropical Medicine assists with various financial queries related to payments, invoices, tuition fees, scholarships, and financial support. The most common reasons people call include resolving account discrepancies, confirming payment instructions, and seeking information on scholarships and bursaries. While the staff is knowledgeable and helpful, callers occasionally face long wait times, particularly during the start of academic terms. To minimize waiting, it is advisable to call during mid-morning or mid-afternoon. For less urgent matters, email communication is recommended.
Updated 14 Dec 2025
Expected outcomes
- Resolve payment issues
- Inquire about tuition fees
- Get scholarship information
- Request financial aid guidance
- Clarify invoice discrepancies
- Confirm payment status
- Discuss bursary options
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Student ID
- Course details
- Invoice number
- Account details
- Payment reference
- Identification
Known issues
Callers sometimes experience long wait times, especially at the beginning of academic terms. To enhance responsiveness, it is best to call during less busy periods like mid-mornings or mid-afternoons. Another option is to use email for less urgent queries, which might receive a more comprehensive response. Make sure to have all necessary documents at hand, like Student ID and relevant account details, to ensure your query is processed efficiently.
