⚠️ NOT FOR EMERGENCIES. This service is for administrative inquiries only. If in danger, dial 999 immediately.
Greater Manchester Fire and Rescue Service
The Greater Manchester Fire and Rescue Service's Business Training Hotline is dedicated to handling enquiries and bookings related to business fire safety training. This service provides information on available courses, scheduling, and specific requirements for businesses in Greater Manchester. The hotline operates from Monday to Friday, 08:00-18:00, and Saturday, 09:00-13:00. Common reasons for calling include booking training sessions, confirming course details, and understanding business-specific fire safety requirements. While typical wait times are not specified, calling earlier in the day or outside peak hours may reduce hold times. Emergency calls should always be directed to 999.
Updated 14 Dec 2025
Expected outcomes
- Book fire safety training
- Confirm course details
- Check training availability
- Request training requirements
- Receive booking confirmation
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Business name
- Contact details
- Type of training
- Preferred dates
- Email address
- Postal address
Known issues
Some users occasionally experience long wait times when calling the Business Training Hotline, particularly during peak business hours. To minimize wait times, it is advisable to call earlier in the day or outside of peak hours. The hotline is specifically for non-emergency business training enquiries, so always direct emergency calls to 999. If you encounter long hold times, consider using alternative contact methods such as email for non-urgent enquiries. Ensuring you have all necessary information ready before calling can also expedite the process.
