⚠️ NOT FOR EMERGENCIES. This service is for administrative inquiries only. If in danger, dial 999 immediately.
Greater Manchester Fire and Rescue Service
The Greater Manchester Fire and Rescue Service Contact Centre provides essential services such as fire safety advice and home fire safety assessments. You can call them for guidance on reducing fire hazards in homes and businesses, as well as to request free home fire safety checks. These services are available Monday to Friday from 08:00 to 18:00, and on Saturdays from 09:00 to 13:00. For general advice or to arrange an assessment, you may need to complete an online form first. While walk-in visits are possible, parking is limited. Callers often experience long wait times, especially during peak hours or after major incidents, so it's advisable to call mid-morning or mid-afternoon on weekdays for a quicker response.
Updated 14 Dec 2025
Expected outcomes
- Receive fire safety advice
- Request home safety check
- Schedule fire risk assessment
- Get guidance on fire hazards
- Complete online safety form
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Name
- Address
- Contact number
- Household details
- Fire safety concerns
- Online form completion
Known issues
Some callers to the Greater Manchester Fire and Rescue Service Contact Centre report experiencing long wait times, particularly during peak hours or following major incidents. To improve your chances of reaching a live advisor more quickly, try calling during mid-morning or mid-afternoon on weekdays. Alternatively, you can complete an online form for certain services, which may expedite the process. If you choose to visit the headquarters in person, be aware that parking is limited. Being prepared with all necessary information, such as your name, address, and specific fire safety concerns, can also help streamline your call.
