⚠️ NOT FOR EMERGENCIES. This service is for administrative inquiries only. If in danger, dial 999 immediately.
Greater Manchester Fire and Rescue Service
The Greater Manchester Fire and Rescue Service's Petroleum and Explosives department handles various inquiries related to regulations, licensing, and safety compliance. Common reasons for calling include addressing urgent safety complaints such as locked fire exits or unsafe storage of hazardous materials. They also provide referrals for home fire safety assessments. Calls are typically managed during office hours from Monday to Friday. While the switchboard staff are generally helpful, callers may experience transfers for specialized queries. For urgent issues, clearly stating the nature of the emergency is crucial. Long wait times can occur, so calling during non-peak hours is advisable.
Updated 14 Dec 2025
Expected outcomes
- Inquire about safety regulations
- Report urgent safety issues
- Request licensing information
- Refer for fire safety assessments
- Check compliance requirements
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Nature of enquiry
- Location details
- Contact information
- Relevant documentation
- Complaint specifics
- Reference numbers
Known issues
Callers to the Greater Manchester Fire and Rescue Service may occasionally experience long wait times or multiple transfers before reaching the appropriate department. This can be frustrating, especially during peak hours. To improve your chances of a quicker response, try calling during non-peak times. Clearly stating your issue and having all necessary information ready can also help expedite the process. If reporting an urgent safety concern, make sure to clearly communicate the nature and urgency of the situation to the switchboard staff for faster handling.
