⚠️ NOT FOR EMERGENCIES. This service is for administrative inquiries only. If in danger, dial 999 immediately.
Greater Manchester Fire and Rescue Service
The Greater Manchester Fire and Rescue Service's Incident and Insurance Reports department handles requests for official fire and incident reports, as well as insurance-related documentation. Callers can also make general enquiries about fire safety and request home fire safety assessments. Typical reasons for calling include obtaining specific incident reports or scheduling safety assessments. While exact wait times are not specified, contacting during operating hours is recommended. The headquarters is accessible by public transport, with limited on-site parking available. Alternative parking options are nearby, such as Agecroft Fire Station or Henry Boddingtons Hotel car park.
Updated 14 Dec 2025
Expected outcomes
- Request fire incident report
- Obtain insurance documentation
- Inquire about fire safety
- Schedule home safety assessment
- Verify eligibility for services
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Incident details
- Date of incident
- Location/address
- Proof of identity
- Contact details
- Eligibility check
Known issues
A common issue faced by visitors to the Greater Manchester Fire and Rescue Service headquarters is limited parking availability. To address this, alternative parking options such as Agecroft Fire Station or Henry Boddingtons Hotel car park are recommended. Additionally, the headquarters is accessible by public transport, with buses and taxis available from Manchester city centre. When calling, ensure you have all necessary information ready, such as incident details and proof of identity, to streamline the process. For general enquiries, consider checking the organization's website for information that might be available online.
