⚠️ NOT FOR EMERGENCIES. This service is for administrative inquiries only. If in danger, dial 999 immediately.
Greater Manchester Fire and Rescue Service
The Greater Manchester Fire and Rescue Service's Community Engagement department offers various opportunities for community involvement and education. People often call to participate in community engagement events, deliver fire safety education, support operational training exercises, and assist with youth engagement programs. Volunteer recruitment typically opens mid-June, with ongoing opportunities throughout the year. Common reasons for calling include inquiries about volunteer roles, event participation, and training requirements. While specific wait times are not provided, calling during standard business hours may yield quicker responses. Volunteers are crucial for supporting education, outreach, and operational training, and they receive training and uniforms.
Updated 14 Dec 2025
Expected outcomes
- Participate in community events
- Deliver fire safety education
- Support training exercises
- Assist youth programs
- Apply for volunteer roles
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Personal details
- Contact information
- Relevant experience
- References
- Volunteer ID
- Event details
Known issues
A common issue faced by the Greater Manchester Fire and Rescue Service is the unavailability of community room bookings due to pending reviews of building safety. This has been reported frequently, with no new bookings being taken until further notice. If you encounter this issue, it's advisable to check for updates on the reopening decision. For other inquiries, consider visiting the GMFRS website for online resources and updates. Calling during non-peak hours may also help in reducing wait times and getting quicker responses.