Kirklees Council
Kirklees Council's Business Rates Enquiries department assists with various business-related queries. You can inquire about billing, reliefs, payments, changes in circumstances, and report fraud. The service is available Monday to Friday from 08:00 to 18:00, and Saturday from 09:00 to 13:00. Payments can be made 24/7 via an automated line. Typical reasons for calling include updating council records, applying for rate relief, and making payments. Wait times can vary, but calling during off-peak hours may reduce delays. Complex cases may require follow-up or additional documentation.
Updated 15 Dec 2025
Expected outcomes
- Inquire about billing issues
- Apply for rate relief
- Report changes in occupancy
- Make business rates payment
- Report potential fraud
- Update contact information
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Business rates account number
- Property address
- Debit or credit card
- Proof of eligibility
- Landlord/solicitor details
- Bank details
Known issues
Some users report delays in receiving responses to business rates queries, particularly during peak periods or for complex cases. If you experience a delay, it is advisable to follow up via phone or email. Additionally, callers sometimes face long wait times or difficulty reaching a live advisor during busy hours. To mitigate this, try calling during off-peak times or use online contact forms. Ensuring you have all necessary documentation ready can also help streamline the process and reduce potential delays.
