Avanti West Coast
Avanti West Coast's Business Travel department handles media enquiries related to their operations. This service is available during standard business hours from Monday to Friday. Common reasons for calling include requesting information, interviews, or official statements. If you have an urgent request outside these hours, you may be redirected or advised to use email. Typical wait times can vary, especially during major news events or service disruptions. For the quickest response, it's best to call during mid-morning or early afternoon when lines are less busy.
Updated 15 Dec 2025
Expected outcomes
- Request official statements
- Schedule interviews
- Submit media enquiries
- Provide contact details
- Request urgent escalation
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Name
- Media outlet
- Nature of enquiry
- Contact details
- Deadline information
- Alternative contacts
Known issues
Occasional delays in response to media enquiries can occur, particularly during service disruptions or major news events. If you experience a slow response, it's advisable to follow up via email or escalate your request to alternative contacts if it's urgent. To avoid frustration, ensure you have all necessary information ready before calling, and consider calling during less busy times. Utilizing email for non-urgent requests can also help streamline the process.
