Brunel University London
The phone number for Brunel University London's Admissions department is your go-to resource for all matters related to undergraduate, postgraduate, and research applications. The services provided are comprehensive, covering general admissions inquiries, pre- and post-application questions, Clearing, and registration or enrolment support. These services are available from Monday to Friday, between 09:00 and 17:00. During peak times, such as the start of the term or the Clearing period, callers may experience longer wait times. It's often beneficial to call during less busy hours or use email or live chat for a quicker response, especially for non-urgent queries.
Updated 15 Dec 2025
Expected outcomes
- Answer admissions questions
- Guide pre-application queries
- Assist post-application queries
- Handle Clearing enquiries
- Support enrolment queries
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Personal details
- Application reference number
- UCAS ID
- Student ID
- List of documents
Known issues
One common issue reported by callers is long wait times, particularly during peak periods like the start of term or Clearing. To avoid delays, try calling at off-peak hours or utilize email and live chat options for non-urgent inquiries. Another issue is the difficulty in reaching specific staff members for complex queries. To mitigate this, clearly state the nature of your inquiry and request to be escalated if necessary. These tips can help navigate the communication with Brunel University London's Admissions department more effectively.
