Brunel University London
Brunel University London's Development and Alumni Relations Team is available to assist with various fundraising and donation-related inquiries. Common reasons for calling include making donations, setting up crowdfunding projects, and addressing fundraising issues. The team adheres to the Code of Fundraising Practice and operates during standard business hours. While specific wait times are not provided, calling during mid-morning or early afternoon may help avoid peak times. The team can guide you through donation processing, answer general fundraising questions, and help resolve any complaints related to fundraising practices.
Updated 15 Dec 2025
Expected outcomes
- Make a donation
- Set up crowdfunding
- Resolve fundraising issues
- Ask about campaigns
- Process donation payments
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Donor contact details
- Donation amount
- Payment method
- Project details
- Campaign goal
- Start/end dates
- Description of issue
Known issues
Occasionally, there are delays in fund disbursement from crowdfunding campaigns, typically taking up to a week after the campaign ends. If urgent access to funds is required, emailing crowdfunding@brunel.ac.uk is recommended. Additionally, incomplete applications for scholarships or donations may not be processed, so ensure all required information and evidence are submitted promptly. To avoid these issues, double-check all submission requirements and follow up if necessary.
