Imperial College London
The Accommodation Office at Imperial College London serves both current and prospective students with housing-related support. Common services include assistance with accommodation in college halls and private housing, inquiries about fees, applications, and the summer stay program. An important note for students is that applications for summer accommodation must be submitted at least 10 days prior to the intended stay, and the availability of this service typically runs from April to September. It's recommended to call mid-morning or mid-afternoon to avoid peak wait times, which often occur at the start and end of academic terms. Most queries are managed during regular office hours, and emergency support is available through security outside of these times.
Updated 15 Dec 2025
Expected outcomes
- Provide accommodation information
- Assist with summer bookings
- Explain Rent Guarantor Scheme
- Guide on housing fees
- Support private housing search
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Imperial student ID
- Personal details
- Accommodation reference
- Application dates
- Contact via Student Hub
- Booking confirmation details
Known issues
Two frequent issues when contacting the Accommodation Office are long wait times, especially at the beginning and end of academic terms, and limited support outside regular hours. To avoid long waits, it's advisable to call during mid-morning or mid-afternoon. If assistance is needed outside standard office hours, remember that while security can handle urgent issues, they cannot provide detailed accommodation guidance. To maximize efficiency, have your student ID and any relevant accommodation references ready when you call.
