Imperial College London
Calling the Postgraduate Admissions department at Imperial College London allows you to access a range of services related to courses, admissions, and student support. Common reasons for calling include inquiries about postgraduate courses, application procedures, and research opportunities. The department is known for its supportive and inclusive approach, focusing on student wellbeing and research excellence. Typical wait times can be longer during peak periods, such as the start of academic terms. For non-urgent queries, it may be beneficial to call outside of these times or use email. The best times to call are usually mid-morning or early afternoon.
Updated 15 Dec 2025
Expected outcomes
- Check application status
- Get course details
- Request academic support
- Inquire about research opportunities
- Discuss disability support
- Confirm entry requirements
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Student ID
- Applicant ID
- Course name
- Research area
- Name
- Purpose of call
Known issues
Some callers experience long wait times, especially during peak academic periods. To avoid this, try calling outside of peak hours or consider emailing for non-urgent issues. Additionally, callers may be redirected multiple times if their query is specialized. To minimize this, clearly state your query at the beginning and request a direct transfer to the relevant staff member. These strategies can help streamline your communication with the department and ensure your questions are addressed efficiently.
