Imperial College London
Imperial College London's security department handles various critical and non-critical tasks to ensure campus safety. Key services available through this contact number include emergency response, incident reporting, and handling general safety enquiries. The security team operates 24/7 for emergencies and incident reporting, providing round-the-clock assistance to manage any unforeseen situations effectively. Non-urgent inquiries are typically addressed during business hours. Callers can use this service to report life-threatening situations, request urgent assistance, or enquire about lost property and access issues. For non-emergency queries, it's advisable to call during business hours or contact the security via email. Best calling times for non-emergencies are during standard business hours to ensure immediate attention.
Updated 15 Dec 2025
Expected outcomes
- Respond to emergencies
- Report security incidents
- Enquire about lost property
- Handle access issues
- Request safety information
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Incident details
- Contact information
- Location details
- Nature of emergency
- Emergency type
- Caller contact
Known issues
While there are no specific issues noted, callers are encouraged to use the SafeZone app for emergency alerts whenever possible, as it provides faster service. For critical emergencies, contacting national services by dialing 999 first is strongly recommended. Afterward, the campus security should be notified to ensure a coordinated emergency response. Non-emergency queries related to general safety or lost property can be emailed for a more detailed follow-up. Attempt to contact during business hours for the quickest response on non-urgent issues. Online report forms or emails are efficient alternatives for reporting incidents.
