Royal Infirmary of Edinburgh
The Renal Dietitians at the Royal Infirmary of Edinburgh offer specialized dietary consultations to support renal patients. Services available via this helpline include individualized dietary advice for inpatients, outpatients, and those on dialysis or awaiting transplant. Both telephone and video clinic appointments are available, ensuring flexibility for different patient needs. The service operates from Monday to Friday, with limited availability on Saturdays. Typically, there may be some wait times during peak hours or staff shortages, but leaving an answerphone message will ensure a callback.
Updated 15 Dec 2025
Expected outcomes
- Provide dietary advice
- Schedule consultations
- Arrange video appointments
- Answer dietary queries
- Offer meal planning tips
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Referral from NHS Lothian
- Patient name
- Date of birth
- Reason for enquiry
- NHS Number
Known issues
Patients may experience delays when trying to get through by phone, particularly during busy periods or if there are staff shortages. To mitigate this, it is recommended to leave an answerphone message with all required details, such as the patient's name, date of birth, and reason for enquiry, to ensure a callback. Appointments for dietary consultations and follow-ups can be scheduled through this process. For efficiency, have all necessary details ready before calling.
